Shipping & Returns

Shipping
We've partnered with Worldwide Express Mail Service,to offer a fast and efficient delivery service we know you'll be pleased with.
All of the Items will be shipped out in the following business days after you have checked out your order. It may take about 5 - 10 business days for delivery generally. It depends on the actual address or area, holidays and different customs checking, which would affect Postal Service's schedule.
if the ordered item is returned because the wrong shipping address provided by buyer, the buyer are required to take the responsibility to pay additional shipping and handling fee

Exchange
It's the buyer's responsibility to pay the shipping and handling fee if the buyer wants to exchange any their received order items with any new item.
If you want to exchange the size, pls contact us in 15 days after you get your boots. If it is not a mistake made by our company, if you want to send them back,you need to pay by yourself the shipping fee of return and regain of a new pair.

Return
If you wan to get a refund, pls contact us in 7 days after you get your order.
All ordered items are the right items you pick here.We promise you of the right order package.So if returning right items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
All returned merchandise should be sent to the shipping address we email you after you get our feedback.
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